Multiple Control Panel Users Per Account
It would be nice if you could delegate/manage/authorize multiple users in the control panel... like Slicehost.
The idea of one admin user / account sucks. There's no way to collaborate without sharing your admin credentials...
For a developer, designer, or agencies, Becoming bigger, means more projects. And it will helps us alot if we can assign / delegate a staff to handle only the technical part instead of access to all account permissions.
Please develop a multiple access for one account and also the capabilities to limit the access to the main account for staff.
Rackspace cloud web console should allow multiple admin users to manage our company's slices. I'm overloaded and need to offload some of the IT admin work to my team! If slices are down, we need more people to make sure the credit card is up-to-date, and lookup what the IP addresses are. It doesn't seem like an enterprise level product without this. Let me know when it's implemented!
In Rackspace Cloud Control Panel, please allow to create multiple logins per account with logging per login and various permissions.
1. Different technical logins: Because it's not ideal to have 10 people in IT department to use the same credentials.
2. Different administrative logins: Because Finance department needs a limited account to invoices without permissions to alter the servers.
allow the account admin to create other accounts with limited function such as create/manage servers only and not account or billing info.
I would like to create additional users for cloud servers and cloud files
The console only has one log in, Im suggesting multiple logons to allow other colleges to log in a carry out tasks, with diffrent security for diffrent users... makes it more an enterprise application....
i would like to have the ability to provide passowrds and user accounts for my tech team. they all dont need to see billing credit card information etc etc, yet i do need them to configure new servers
Ability to create users with access to one or more cloud control panel while admin has access to all cloud in account and control who has access to what.
There are multiple people that need rackspacecloud.com access to quickly provision new servers, etc. It would be great if everybody had their own account that an Admin could setup. Slicehost had the ability to have Admins, Billings, Technical, etc...
I manage many domain names, and I would love to have my programming team the ability to login without using my admin user/pass. Basically have the ability to create users to manage aspects of my CP.
Right now the cloud panel only supports one admin username / password. Obviously this is a security flaw. I would propose allowing a unique username/password to be created for the panel for each Account Contact that is created. Should be an easy bit of development.
i would like to be able to create more than one admin account on the control panel
Allow more granular control of roles in the Rackspace Control Panel. For instance, if you are a business owner, you don't want your devs to see your billing info when creating your new site.
We have heard your request for allowing multiple users access to the Rackspace Control Panel (https://mycloud.rackspace.com) and have started delivery of this feature. Through the control panel, you can create additional users and assign them roles to restrict their access.
There are 5 products that have roles available (First Gen Cloud Servers, Next Gen Cloud Servers, Cloud Files, Cloud Databases, and Cloud Load Balancers). More roles will be made available in the coming months, including a “Billing” role.
To jump right in, log into your account and click your account number at the top right. Then go to “User Management”.
The getting started guide is available here:
And the API guide is available at: http://docs.rackspace.com/auth/api/v2.0/auth-client-devguide/content/QuickStart-000.html
Rackspace Identity Product Manager
Please add this to the user account control. http://feedback.rackspace.com/forums/71021-product-feedback/suggestions/4128050-allow-multiple-varying-permissions-for-users-and-
Paavo Leinonen commented
Forgot to say this is also needed for block devices (disks).
Paavo Leinonen commented
You should be *massively* embarrassed that you list as a "new feature": "No more sharing login information"...
The billing role is the most important one! We're just asking for what your old (and vastly better) service had...
Rob Orr commented
How could this not be implemented for Cloud Sites?
Triple yes - this is the main issues preventing me from using your service. I setup an account and couldn't believe that I couldn't set up different user permissions. So my account sits idle while others have my business.
Thanks for updating the API document, it now explains about multiple API users. Still, multiple control panel users is the key requirement. I don't know many organizations that build their own API tools, particularly when a good control panel exists.
Last update was 9 months ago, any news?
Patrick Connolly commented
Seems like this would an awesome opportunity for someone to create a small app hosted on heroku. Since the API allows multi-user access, someone could layer on more fine-grained permissions to allow organizations to dole out less privileged access.
Spent some time trying to discover whether someone has already started a github project for this, but no dice.
Can we get a timeline on this functionality so that I know whether it's worth investing my time in a custom solution?
I have to say I am very surprised that this feature is not available! This exposes customers to allot of risk.
Martin Turon commented
This suggestion already exists. Vote for the original:
Jeremy L. Bolls commented
To move from small cloud based hosting to this and not to be able to have the security of roles/permissioning is unbelievable. This needs to be a top priority, it's a security concern at so many levels!
Michael Scott Shappe commented
The fact that I was forced to move from Slicehost (which had this feature) to Rackspace before this was implemented is criminal.
Dave Murray commented
I really need a billing login that only has access to the invoices. Every month I have to log in, download the invoice and forward it to our finance dept. With all our other suppliers the finance dept can get the invoice themselves but there is no way I'm giving the 17yo girl in finance the login details to our cloud account in case she deletes the servers or worse!
John Larsen commented
Agreed. The Cloud Hosting Control Panel needs to allow for multiple administrators with varying levels of account access. Some sort of ACL is absolutely required from a compliance perspective. I would add there should also be logging of activity so one can see who is doing what from within the control panel.
Jim Edelstein commented
This is a serious problem for us, please address ASAP - multiple API users doesn't really cut it
John Oltman commented
This is an important feature for me as well. Need the ability for a role that can see servers, submit tickets via the portal etc but cannot wipe out my account either by accident or maliciously.
Kyle Heironimus commented
As of April 12, 2012, I have successfully added additional users to the API and can use them in the API, but they are not usable in the portal. It's a start, at least.
As a user migrating from Slicehost, this is a big step back.
You can add multiple users via the API. The implementation could go further, but at least it's a start. One thing I want to see is if once these users are created via the API if you can use them on the Rackspace App for example or the my.rackspace portal. So you keep the master user and API key separate and give your devs access to your machines with the API keys. Still gives too much access but if someone leaves, at least you have a way to revoke them immediately without killing all your other stuff. Also, I would set a separate user/pw for scripts lighting off backups or using cloud files. Need to kick the tires on this to see what all we can actuall do.
Yeah, I've got same response as @Cory. Glad someone's looking at this.... but couldn't find any reference to multiple users in that page in the API guide -- not sure if that's the wrong link, or what