Security Scanning & Alert
Notify me when unauthorized changes take place to sites. Provide any available forensics to help find the compromise. Let me put a site in "Lock Down" (basically, I'm saying that no further changes should happen to files), and notify me if lockdown is broken. Security is the _highest_ concern of ours right now and anything that can offer peace of mind will go a long ways to building value and differentiation, in my mind, to the RackSpace Cloud.
This would be extremely helpful. I've had clients in the past who have been hacked; there's nothing worse than not knowing when a site is down, other than manually checking all the sites you've ever created.
Nick Johnson commented
I totally agree with this. We need more insight into what file manipulation is happening on our sites, friendly or unfriendly. It is possible, and I think it is time to have something like this available.
Jonathan Wold commented
I second Andrew's thoughts. This is of critical importance and a security breach notification system developed by RackSpace could go a long ways to resolving our troubles.
Please, feel free to tap us further for ideas or run a concept by us. I've been very impressed with the RackSpace Support and I think a few more tools could go a long way to making our lives (and yours) easier.
Andrew Naber commented
To add to this. Rackspace Cloud is in a unique position to know what a hacked file looks like.
I was recently hacked with a common c99 script file from China. Once I found the file I tried to download it Symantec IMMEDIATELY caught it and I couldn't open it locally on my machine.
From another computer I tried to email it via Gmail. Google IMMEDIATELY denied the file.
The technology is there. Rackspace is in a position to know when a malicious file is being added to it's servers and should be in a position to notify us via email. Simple as that.